Resolution Health|HealthCard Intermediary Exam

HealthCard Intermediary Exam



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HealthCard Intermediary Exam 2010
 
This is a multiple question exam. With each question, there is only ONE correct answer.
 
 

  1. The annual card fee is applicable to:
    1. Primary cards
    2. Secondary cards
    3. None of the above
    4. Primary and secondary cards


  2. When is the annual card fee charged?
    1. 1 January
    2. Card’s expiry date
    3. 1 July
    4. Card issue date


  3. Statement fee of ______ is charged to each account when the statements are generated:
    1. R 5
    2. R 9
    3. R 3
    4. R 7


  4. Statements are issued every _________ month
    1. 2
    2. 4
    3. 3
    4. 1


  5. All HealthCard members (including groups) are eligible for the yearly withdrawal.
    1. False
    2. True


  6. Secondary cards can only be issued to persons above the age of 18:
    1. True
    2. False


  7. Members must always use their ID numbers as a reference when EFT payments are made:
    1. False
    2. True


  8. The ______________ option must be selected when utilising the card:
    1. Cheque
    2. Credit card
    3. Transmission
    4. Savings


  9. The current transaction fees are:
    1. R 4.50 per transaction
    2. R 5.25 per month
    3. R 5.25 per transaction
    4. R 4.50 per month


  10. The available balance in the HealthCard will roll over to the next year should he / she not opt for the yearly withdrawal:
    1. False
    2. True


  11. The debit order rejection fee is:
    1. R 50.00
    2. R 45.00
    3. R 40.00
    4. R 80.00


  12. The interest rate for credit balances is:
    1. 4 %
    2. Prime + 6 %
    3. 6 %
    4. Prime + 8 %


  13. General enquiries can be emailed to the following address:
    1. healthcard@info.co.za
    2. healthcard@healthcard.co.za
    3. info@voila.co.za
    4. info@healthcard.co.za


  14. HealthCards will be distributed when an online application is submitted:
    1. False
    2. True


  15. What is the preferred minimum amount for debit orders?
    1. R 50
    2. R 75
    3. R 150
    4. R 100


  16. Commission is payable on primary and secondary cards
    1. False
    2. True


  17. The minimum amount that must remain in the account after the withdrawal is:
    1. False
    2. R 250
    3. R 150
    4. R 200


  18. New HealthCards are posted via:
    1. Overnight post
    2. Registered post
    3. Normal post
    4. Same day post


  19. The HealthCard will be rejected when utilised at the following service provider:
    1. Pharmacy
    2. Veterinary hospital
    3. General practitioner
    4. Lung specialist


  20. According to FICA regulations, the original HealthCard application form must be submited to ensure succesful processing and distribution of the HealthCard and PIN Number:
    1. False
    2. True
 



Members handbook

The Members Handbook is your guideline in terms of your annual benefits, contributions, all protocols and scheme rules.

chronic authorisation application

Click on the link below to download a PDF version of the Chronic Authorisation Application form