Resolution Health|HealthCard Intermediary Exam

HealthCard Intermediary Exam



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HealthCard Intermediary Exam 2010
 
This is a multiple question exam. With each question, there is only ONE correct answer.
 
 

  1. HealthCards will be distributed when an online application is submitted:
    1. True
    2. False


  2. Statement fee of ______ is charged to each account when the statements are generated:
    1. R 5
    2. R 7
    3. R 3
    4. R 9


  3. Commission is payable on primary and secondary cards
    1. True
    2. False


  4. The annual card fee is applicable to:
    1. Secondary cards
    2. None of the above
    3. Primary cards
    4. Primary and secondary cards


  5. The ______________ option must be selected when utilising the card:
    1. Savings
    2. Cheque
    3. Credit card
    4. Transmission


  6. New HealthCards are posted via:
    1. Overnight post
    2. Registered post
    3. Normal post
    4. Same day post


  7. All HealthCard members (including groups) are eligible for the yearly withdrawal.
    1. True
    2. False


  8. The current transaction fees are:
    1. R 4.50 per month
    2. R 5.25 per month
    3. R 5.25 per transaction
    4. R 4.50 per transaction


  9. Members must always use their ID numbers as a reference when EFT payments are made:
    1. True
    2. False


  10. When is the annual card fee charged?
    1. Card’s expiry date
    2. Card issue date
    3. 1 July
    4. 1 January


  11. Secondary cards can only be issued to persons above the age of 18:
    1. False
    2. True


  12. What is the preferred minimum amount for debit orders?
    1. R 75
    2. R 150
    3. R 100
    4. R 50


  13. The minimum amount that must remain in the account after the withdrawal is:
    1. R 150
    2. R 200
    3. R 250
    4. False


  14. General enquiries can be emailed to the following address:
    1. healthcard@healthcard.co.za
    2. info@voila.co.za
    3. info@healthcard.co.za
    4. healthcard@info.co.za


  15. The HealthCard will be rejected when utilised at the following service provider:
    1. Pharmacy
    2. Veterinary hospital
    3. General practitioner
    4. Lung specialist


  16. According to FICA regulations, the original HealthCard application form must be submited to ensure succesful processing and distribution of the HealthCard and PIN Number:
    1. True
    2. False


  17. Statements are issued every _________ month
    1. 1
    2. 2
    3. 3
    4. 4


  18. The available balance in the HealthCard will roll over to the next year should he / she not opt for the yearly withdrawal:
    1. True
    2. False


  19. The interest rate for credit balances is:
    1. 6 %
    2. Prime + 6 %
    3. 4 %
    4. Prime + 8 %


  20. The debit order rejection fee is:
    1. R 40.00
    2. R 45.00
    3. R 50.00
    4. R 80.00
 



Members handbook

The Members Handbook is your guideline in terms of your annual benefits, contributions, all protocols and scheme rules.

chronic authorisation application

Click on the link below to download a PDF version of the Chronic Authorisation Application form