Resolution Health|HealthCard Intermediary Exam

HealthCard Intermediary Exam



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Brokerage:
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HealthCard Intermediary Exam 2010
 
This is a multiple question exam. With each question, there is only ONE correct answer.
 
 

  1. The current transaction fees are:
    1. R 4.50 per transaction
    2. R 5.25 per transaction
    3. R 5.25 per month
    4. R 4.50 per month


  2. When is the annual card fee charged?
    1. 1 July
    2. 1 January
    3. Card’s expiry date
    4. Card issue date


  3. The minimum amount that must remain in the account after the withdrawal is:
    1. False
    2. R 200
    3. R 150
    4. R 250


  4. New HealthCards are posted via:
    1. Overnight post
    2. Registered post
    3. Same day post
    4. Normal post


  5. Members must always use their ID numbers as a reference when EFT payments are made:
    1. False
    2. True


  6. The annual card fee is applicable to:
    1. Secondary cards
    2. Primary cards
    3. Primary and secondary cards
    4. None of the above


  7. Secondary cards can only be issued to persons above the age of 18:
    1. True
    2. False


  8. The debit order rejection fee is:
    1. R 50.00
    2. R 40.00
    3. R 45.00
    4. R 80.00


  9. The available balance in the HealthCard will roll over to the next year should he / she not opt for the yearly withdrawal:
    1. True
    2. False


  10. According to FICA regulations, the original HealthCard application form must be submited to ensure succesful processing and distribution of the HealthCard and PIN Number:
    1. False
    2. True


  11. Commission is payable on primary and secondary cards
    1. True
    2. False


  12. All HealthCard members (including groups) are eligible for the yearly withdrawal.
    1. False
    2. True


  13. HealthCards will be distributed when an online application is submitted:
    1. True
    2. False


  14. The interest rate for credit balances is:
    1. 4 %
    2. 6 %
    3. Prime + 6 %
    4. Prime + 8 %


  15. Statement fee of ______ is charged to each account when the statements are generated:
    1. R 7
    2. R 9
    3. R 5
    4. R 3


  16. The ______________ option must be selected when utilising the card:
    1. Savings
    2. Cheque
    3. Credit card
    4. Transmission


  17. General enquiries can be emailed to the following address:
    1. healthcard@healthcard.co.za
    2. healthcard@info.co.za
    3. info@voila.co.za
    4. info@healthcard.co.za


  18. What is the preferred minimum amount for debit orders?
    1. R 150
    2. R 100
    3. R 50
    4. R 75


  19. The HealthCard will be rejected when utilised at the following service provider:
    1. Pharmacy
    2. General practitioner
    3. Veterinary hospital
    4. Lung specialist


  20. Statements are issued every _________ month
    1. 4
    2. 1
    3. 2
    4. 3
 



Members handbook

The Members Handbook is your guideline in terms of your annual benefits, contributions, all protocols and scheme rules.

chronic authorisation application

Click on the link below to download a PDF version of the Chronic Authorisation Application form